Terms of service

Article 1 (Purpose)
These Terms and Conditions are intended to define the rights, obligations, and responsibilities of the Cyber Mall and the Users in using the internet-related services (hereinafter referred to as the "Services") provided by the Cyber Mall operated by JS Corporation Co., Ltd. (hereinafter referred to as the "Mall"), an e-commerce business operator.

※ These Terms and Conditions shall also apply, to the extent not contrary to their nature, to electronic commerce conducted through PC communication, wireless, etc.

Article 2 (Definitions)
① The term “Mall” refers to a virtual business site established by the company to enable users to trade goods or services (hereinafter referred to as “Goods, etc.”) using computers and other information and communication devices, and also refers to the business operator that operates the Cyber Mall.
② The term “User” refers to a member or non-member who accesses the “Mall” and receives the services provided by the “Mall” in accordance with these Terms and Conditions.
③ The term “Member” refers to a person who has registered as a member on the “Mall” and can continuously use the services provided by the “Mall.”
④ The term “Non-member” refers to a person who uses the services provided by the “Mall” without registering as a member.

Article 3 (Specification, Explanation, and Amendment of Terms and Conditions)
① The “Mall” shall post the contents of these Terms and Conditions, the name of the company and representative, business address (including the address where consumer complaints can be handled), phone number, fax number, e-mail address, business registration number, mail-order business report number, and personal information protection officer, in a manner easily accessible to users on the initial screen (front page) of the website (www.jvper.com). However, the full text of the Terms and Conditions may be made available through a linked screen.
② Before the user agrees to the Terms and Conditions, the “Mall” must provide a separate linked screen or pop-up screen so that users can understand important contents such as withdrawal of subscription, delivery responsibilities, and refund conditions, and confirm their agreement.
③ The “Mall” may amend these Terms and Conditions to the extent that such amendments do not violate relevant laws such as the Act on Consumer Protection in Electronic Commerce, the Regulation of Standardized Contracts Act, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Door-to-Door Sales Act, and the Consumer Basic Act.
④ If the “Mall” amends these Terms and Conditions, it shall specify the effective date and reasons for the amendment and notify them, along with the current terms, on the initial screen of the “Mall” from at least 7 days prior to the effective date to the day before the effective date. However, if the amendment is unfavorable to the user, the “Mall” shall provide at least 30 days’ prior notice. In this case, the “Mall” shall clearly compare the content before and after the amendment so that users can easily understand the changes.
⑤ If the “Mall” amends the Terms and Conditions, the amended Terms shall apply only to contracts concluded after the effective date. For contracts already concluded before the effective date, the previous Terms shall apply. However, if a user who has already entered into a contract wishes to be subject to the amended Terms, they may notify the “Mall” of their intention within the notice period as specified in Paragraph 3, and if the “Mall” consents, the amended Terms may apply.
⑥ Matters not specified in these Terms and the interpretation of these Terms shall be governed by the Act on Consumer Protection in Electronic Commerce, the Regulation of Standardized Contracts Act, guidelines for consumer protection in electronic commerce set by the Fair Trade Commission, and other relevant laws and customary practices.

Article 4 (Provision and Modification of Services)
① The “Mall” performs the following tasks:
Providing information on goods or services and concluding purchase contracts
Delivering goods or services for which purchase contracts have been concluded
Other tasks as defined by the “Mall”
② In the event of sold-out goods or changes in technical specifications, the “Mall” may modify the content of goods or services to be provided under future contracts. In such cases, the “Mall” shall immediately notify users by posting the modified contents and the date of provision where the current contents are posted.
③ If the content of the service that the “Mall” has contracted to provide to the user needs to be changed due to reasons such as unavailability of goods or changes in technical specifications, the “Mall” shall immediately notify the user at an address where notification is possible.
④ In the case of the preceding paragraph, the “Mall” shall compensate the user for any damages caused. However, this shall not apply if the “Mall” proves that there was no intention or negligence.

Article 5 (Suspension of Services)
① The “Mall” may temporarily suspend the provision of services in the event of maintenance, replacement, or malfunction of computers or other information and communication equipment, or interruption of communication.
② The “Mall” shall compensate users or third parties for damages incurred due to the temporary suspension of services under Paragraph 1. However, this does not apply if the “Mall” proves there was no intent or negligence.
③ If the “Mall” is unable to provide services due to changes in business type, discontinuation of business, or mergers with other companies, the “Mall” shall notify users in accordance with Article 8 and compensate consumers under the originally presented conditions. If no compensation standards were provided, the “Mall” shall pay users in cash or kind equivalent to the currency value of the user’s mileage or points.

Article 6 (Membership Registration)
① A user applies for membership by filling out the membership form as prescribed by the “Mall” and indicating their agreement to these Terms and Conditions.
② The “Mall” shall register users as members unless they fall under any of the following:
The applicant has previously lost membership in accordance with Article 7, Paragraph 3 of these Terms and Conditions, except where three years have passed since disqualification and the “Mall” has approved re-registration.
There is false, omitted, or erroneous information in the registration details.
It is deemed that registering the applicant as a member would cause significant technical difficulties for the “Mall.”
③ The membership contract is deemed established at the moment when the “Mall’s” approval reaches the member.
④ If any registered information changes, the member must update it via methods such as modifying member information on the “Mall” within a reasonable time.

Article 7 (Membership Withdrawal and Disqualification)
① A member may request to withdraw from the “Mall” at any time, and the “Mall” shall immediately process the withdrawal.
② The “Mall” may restrict or suspend a member’s qualifications if the member falls under any of the following:
Providing false information during the registration process
Failing to pay for goods purchased or other liabilities related to the use of the “Mall” by the due date
Hindering others’ use of the “Mall” or stealing their information, thereby disrupting e-commerce order
Engaging in activities that are prohibited by law or these Terms and Conditions, or that go against public morals through the use of the “Mall”
③ If the same violation occurs more than twice or is not corrected within 30 days after the “Mall” restricts or suspends membership, the “Mall” may revoke the membership.
④ When the “Mall” disqualifies a member, it shall delete the member’s registration. In this case, the “Mall” shall notify the member and provide an opportunity to explain within at least 30 days before deleting the registration.

Article 8 (Notification to Members)
① When the “Mall” gives notice to a member, it may do so via the email address previously agreed upon and designated by the member.
② In the case of notifications to an unspecified number of members, the “Mall” may post the notice on its bulletin board for at least one week in lieu of individual notices. However, matters that significantly affect a member’s own transactions must be individually notified.

Article 9 (Purchase Application)
① Users of the “Mall” may apply for purchases through the “Mall” using the following or similar methods. The “Mall” must make the following details easily understandable during the purchase process:
Searching for and selecting goods or services
Entering the recipient’s name, address, phone number, email address (or mobile number), etc.
Confirming the terms and conditions, services with limited withdrawal rights, and costs such as shipping or installation fees
Indicating agreement to these terms and confirmation (e.g., via mouse click)
Submitting the purchase application and confirming or agreeing to the “Mall’s” confirmation
Choosing a payment method
② If the “Mall” needs to provide or entrust a third party with the purchaser’s personal information, it must obtain separate consent from the purchaser at the time of the actual purchase. Blanket consent at the time of membership registration is not allowed. In such cases, the “Mall” must clearly inform the purchaser of the items of personal information provided, the recipient, the purpose of use by the recipient, and the retention/use period. However, if otherwise stipulated by relevant laws, such as Article 25(1) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, those provisions shall apply.

Article 10 (Formation of Contract)
① The “Mall” may reject a purchase application as described in Article 9 if it falls under any of the following circumstances. However, in the case of contracts with minors, the “Mall” must inform that the contract may be canceled by the minor or their legal representative if consent from the legal representative was not obtained:
The application contains false, missing, or incorrect information
The minor is attempting to purchase items such as tobacco or alcohol that are prohibited under the Youth Protection Act
Accepting the purchase application would cause significant technical difficulties for the “Mall”
② The contract is deemed concluded at the time when the user receives a confirmation of acceptance from the “Mall” in the form of a notice of receipt as described in Article 12, Paragraph 1.
③ The acceptance notice from the “Mall” shall include confirmation of the user’s purchase request, information on availability for sale, and details regarding any corrections or cancellations of the order.

Article 11 (Payment Method)
The payment for goods or services purchased through the “Mall” can be made by any of the following methods. The “Mall” shall not charge any additional fees under any name in relation to the user’s choice of payment method:
Bank transfers via phone banking, internet banking, or mail banking
Payment by prepaid cards, debit cards, or credit cards
Payment via electronic currency
Cash payment upon delivery
Payment using points or mileage granted by the “Mall”
Payment using gift certificates recognized or contracted by the “Mall”
Any other electronic payment methods

Article 12 (Acknowledgment of Receipt, Modification and Cancellation of Purchase Request)
① When the “Mall” receives a purchase request from a user, it shall send an acknowledgment of receipt to the user.
② Upon receiving the acknowledgment, the user may request modification or cancellation of the purchase request if there are discrepancies in the intention expressed. If the request is made before shipment, the “Mall” shall promptly process the modification or cancellation as requested. However, if the payment has already been made, the provisions of Article 15 regarding withdrawal of offer shall apply.

Article 13 (Supply of Goods, etc.)
① Unless otherwise agreed separately regarding the delivery time, the “Mall” shall take necessary measures such as order production and packaging to ensure that goods, etc. are shipped within 7 days from the date the user places the order. If the “Mall” has already received all or part of the payment for the goods, it shall take action within 3 business days from the date of receipt of the payment. In such cases, the “Mall” shall ensure that the user can check the progress of the supply process.
② The “Mall” shall specify the delivery method, who bears the delivery cost depending on the method, and the delivery period for each method. If the “Mall” fails to deliver within the agreed period, it shall compensate the user for any resulting damages unless it proves that it was not at fault.

Article 14 (Refund)
If the “Mall” is unable to deliver or provide the goods or services requested by the user due to reasons such as being out of stock, it shall notify the user of the reason without delay. If the payment has already been received, the “Mall” shall refund the amount within 3 business days from the date of receiving the payment or take necessary actions for the refund.

Article 15 (Withdrawal of Offer, etc.)
① A user who has entered into a contract for the purchase of goods or services with the “Mall” may withdraw their offer within 7 days of receiving the written contract as stipulated in Article 13(2) of the Act on Consumer Protection in Electronic Commerce, etc. If the delivery of goods occurs after the contract document is received, the withdrawal period starts from the date the goods are received or the date the service begins. However, if otherwise stipulated by the Act, those provisions shall apply.
② The user may not return or exchange goods in the following cases:
When the goods are lost or damaged due to reasons attributable to the user (except for damage caused while checking the contents of the goods)
When the value of the goods has significantly decreased due to the user’s use or partial consumption
When the value of the goods has significantly decreased due to the passage of time, making resale difficult
When the packaging of reproducible goods with the same performance has been damaged
③ In cases 2 to 4 above, if the “Mall” did not clearly inform the user of the return restrictions or did not provide sample products, the user’s right to withdraw shall not be limited.
④ Notwithstanding Paragraphs 1 and 2, if the goods differ from what was advertised or from the contract terms, the user may withdraw their offer within 3 months of receiving the goods or within 30 days of discovering the issue.

Article 16 (Effects of Withdrawal of Offer, etc.)
① When the “Mall” receives returned goods from the user, it shall refund the payment received within 3 business days. If the refund is delayed, the “Mall” shall pay interest for the delay calculated based on the delay interest rate stipulated in Article 21-2 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc.
② If the user paid with a credit card or electronic money, the “Mall” shall promptly request the relevant payment provider to cancel the charge.
③ The cost of returning goods in the case of withdrawal shall be borne by the user. The “Mall” shall not charge cancellation fees or claim damages. However, if the goods are returned due to discrepancies in description or contract breach, the “Mall” shall bear the return costs.
④ If the user bore the initial shipping fee when receiving the goods, the “Mall” must clearly indicate who will bear the cost in the event of a return.

Article 17 (Protection of Personal Information)
① The “Mall” shall collect the minimum personal information necessary to provide services.
② The “Mall” shall not collect information in advance for contract fulfillment at the time of membership registration. However, in cases where identity verification is required before the purchase due to legal obligations, the “Mall” may collect specific personal information to the minimum extent necessary.
③ When collecting or using personal information, the “Mall” shall notify the user of the purpose and obtain their consent.
④ The “Mall” shall not use collected personal information for any purpose other than the stated purpose or provide it to a third party without the user’s consent. If new purposes arise or information is provided to third parties, the user must be informed and consent must be obtained again. However, exceptions may apply if otherwise stated by law.
⑤ When consent is required under Paragraphs 2 and 3, the “Mall” must disclose the identity of the personal information manager (affiliation, name, contact info), purpose of use, third-party recipients, and retention period in accordance with Article 22(2) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. Users can withdraw consent at any time.
⑥ Users may access or request corrections to their personal information at any time, and the “Mall” must promptly respond. During correction requests, the “Mall” shall not use the information until the correction is complete.
⑦ The “Mall” shall minimize personnel handling personal information and is responsible for any damage caused by loss, theft, leakage, unauthorized provision, or alteration of personal information, including credit card and bank account information.
⑧ The “Mall” or any third party that received personal information shall destroy it without delay once the intended purpose is fulfilled.
⑨ The “Mall” shall not pre-check consent boxes for personal data collection/use/sharing and shall not refuse membership or services based on the user's refusal to agree to non-essential data collection.

Article 18 (Obligations of the “Mall”)
① The “Mall” shall not engage in any acts prohibited by laws or contrary to public morals and shall make its best efforts to provide goods and services continuously and stably in accordance with the provisions of this agreement.
② The “Mall” shall have a security system in place to protect users' personal information (including credit information) so that users can use the internet services safely.
③ If the “Mall” causes damage to a user by engaging in unfair labeling or advertising as prescribed in Article 3 of the Act on Fair Labeling and Advertising, it shall be liable for compensation.
④ The “Mall” shall not send unsolicited commercial emails for profit to users who do not wish to receive them.

Article 19 (Obligations Regarding Member’s ID and Password)
① Except as provided in Article 17, the responsibility for managing the ID and password lies with the member.
② Members shall not allow third parties to use their ID and password.
③ If a member becomes aware that their ID and password have been stolen or are being used by a third party, they must immediately notify the “Mall” and follow any instructions provided by the “Mall.”

Article 20 (Obligations of the User)
Users shall not engage in the following actions:
Registering false information when applying or modifying information
Using another person’s information
Altering information posted on the “Mall”
Sending or posting information (such as computer programs) not authorized by the “Mall”
Infringing on the intellectual property rights of the “Mall” or third parties
Defaming or interfering with the business of the “Mall” or third parties
Posting or publicly disclosing obscene or violent messages, images, sounds, or other content that goes against public order and morals

Article 21 (Relationship between Linked “Malls” and Subordinate “Malls”)
① When a higher-level “Mall” and a lower-level “Mall” are connected by means such as a hyperlink (including text, images, or video), the former is referred to as the “linking Mall” (website) and the latter as the “linked Mall” (website).
② If the linking “Mall” clearly states, on the initial page of its site or at the moment the link is established, that it does not take responsibility for transactions made independently by users with the linked “Mall” regarding the goods or services provided, it shall not be held liable for such transactions.

Article 22 (Ownership of Copyright and Use Restrictions)
① The copyright and other intellectual property rights for content created by the “Mall” belong to the “Mall.”
② Users shall not use information obtained through the “Mall” that is protected by the intellectual property rights of the “Mall” for commercial purposes—such as copying, transmitting, publishing, distributing, or broadcasting—without prior consent from the “Mall,” nor shall they allow third parties to use it.
③ If the “Mall” uses the copyright owned by a user under a contractual agreement, the “Mall” must notify the user.

Article 23 (Dispute Resolution)
① The “Mall” shall establish and operate a damage compensation handling organization to reflect legitimate opinions or complaints raised by users and to compensate for any damages.
② The “Mall” shall prioritize the handling of complaints and opinions submitted by users. If prompt handling is difficult, the “Mall” shall immediately notify the user of the reason and the expected timeline for resolution.
③ If a user files a request for dispute resolution related to an e-commerce dispute between the “Mall” and the user, it may be handled by a mediation agency commissioned by the Fair Trade Commission or the relevant municipal/provincial governor.

Article 24 (Jurisdiction and Governing Law)
① Any litigation related to e-commerce disputes between the “Mall” and a user shall be governed by the court having jurisdiction over the user’s address at the time of filing. If the user’s address is unknown, the case shall be handled by the competent court of the user’s place of residence. However, if the user’s address or place of residence is unclear, or if the user resides outside of Korea, the matter shall be brought before the competent court under the Civil Procedure Act.
② Laws of the Republic of Korea shall apply to e-commerce disputes filed between the “Mall” and the user.